IT Support Jobs
Hays IT is the UK’s leading recruitment consultancy, specialising in IT Support jobs.
We can offer you excellent short and long term opportunities within an IT Helpdesk environment. Whether you are looking for a Contract or Permanent position we have a dedicated team in place focused on finding you the right IT support job.
We are currently recruiting for many interesting positions within 1st Helpdesk Support across many business sectors (Private and Public). So whether you are looking for you’re next new challenging IT support job or to take your first steps into the IT market we will have a position to suit you.
What is IT Helpdesk Support?
A Helpdesk provides users with a central point to receive help on various computer issues. The user notifies the helpdesk of his or her issue and the helpdesk issues a ticket that has details of the problem.
If the first level support technician is able to solve the issue, the ticket is closed and updates with documentation of the solution to allow other helpdesk technicians to reference in the future. If the issue needs to be escalated, it will be updates, noting what was attempted by the technician and dispatches to second level support.
Benefits to you
Hays is a market leader in IT jobs recruitment, with a nationwide network of offices giving us an extensive database of jobs in IT and a local presence in your area. This local understanding coupled with greater volume of vacancies, ultimately helps us to find the right job for you catered towards your skills, experience and personality.
Search for IT jobs or contact your nearest Hays IT office and a dedicated consultant will discuss the latest IT support jobs available in your area.
