About Twinings

Our goal, as an employer, is to give everybody who works here the opportunity to make a tangible contribution to our success. Achieving that means building a culture that harnesses each individual's potential - and allows them to express their own ideas within a collaborative and innovative environment.

Our values define the behaviours that will add value to our business. We firmly believe that by embracing these values and using them to drive the way we work and deal with others, we'll achieve extraordinary results - and enjoy doing it.

Our Values include:

Aim High - Make Things Happen and Take Responsibility

Set and achieve inspirational goals.
Create a sense of urgency.
Continually seek to make a difference.
Seize the initiative and take ownership.

Collaborate – Do it Together

Work across boundaries with a constantly widening range of people – building trust and respectful relationships.
Show a healthy disrespect for formal hierarchy or structure.
Share information and contacts freely, work hard to create an environment where people work together.
See strength in diversity of opinion and ways of working.

Look Outside for Inspiration and Knowledge

Continually seek more insight into customers, consumers and markets.
Are curious about success in other categories and sectors.

Create New Ways

Create and seize opportunities to increase differentiation in our products and brands.
Find creative ways around roadblocks and demonstrate resilience.
Take calculated risks, support others to do so.
Thrive in a changing, often ambiguous environment.
Challenge the status quo, generate an atmosphere of innovation and creativity.

Freedom to Act and Scope for Growth

Take responsibility for their own development as well as others.
Take risks with people, placing people in challenging roles and supporting them to succeed.
Encourage individuals to seize accountability, and take the initiative.
Are open, provide accurate, straightforward and timely feedback.

The History of Twinings

In 1706 Twinings started selling fine teas in England. Today we sell more than 200 teas in more than 100 countries throughout the world.

For many people, Twinings simply is tea. Since we first started business in 1706, we've been using our blending expertise to create high quality teas that now, nearly 300 years later, are enjoyed in over 100 different countries across the world.

But it doesn't stop there. We constantly strive to innovate and create new beverages to meet consumer expectations and changing tastes. We now offer a range of drinks that should quench the thirst of all tea drinkers, no matter what their preferred blend is. From everyday, traditional and speciality teas, to fruit and herbal infusions, aromatic teas, healthy green teas and iced teas, we are delighting the taste buds of a new generation.

Ethical & Fair Trade Policy

Twinings is committed to the ethical sourcing of tea and we do this through our membership of a growing international organisation called the Ethical Tea Partnership.

The Ethical Tea Partnership works to monitor conditions of tea production around the world to ensure that tea estates comply with the relevant laws and union agreements of their country in the areas of employment (including minimum age and wage levels); education; maternity; health and safety; housing and basic rights. The Ethical Tea Partnership strives to work in close partnership with tea producers and other stake holders to encourage open dialogue to ensure appropriate living and working conditions of tea estate workers and seek improvements where needed.

Full details of the Partnership and its work can be found on www.ethicalteapartnership.org